A giant ship engine failed. The ship’s owners tried one expert after another but none of them could figure but how to fix the engine.Then they brought in an old man who has been fixing ships since he was young. He carried large bag of tools with him and when he arrived, he immediately went to work.He inspected the engine very carefully, from top to bottom.Two of the ship’s owners were there watching this man, hoping he would know what to do.After looking things over, the old man reached into his bag and pulled out a small hammer. He gently tapped something.A week later, the owners received a bill from the old man for 10,000 Dollars.‘What?!’ the owners exclaimed. ‘He hardly did anything!’So they wrote the old man a note saying , ‘Please send us an itemized bill.’ The man sent a bill that read:
Tapping with a hammer……………………………………………………………….. $2.00
Knowing where to tap…………………………………………………………………… $9,998.00
Effort is important, but knowing where to make an effort makes all the difference!''I love this story to the extent that it brings to the fore the importance of know - how as well as experience. Some of us labour all day at problems which can otherwise be resolved by more knowledgeable and experienced persons because we believe we are qualified. The institutional /memory knowledge lies with key people around you and it is within easy reach if we would have the humility to tap into it..........''
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